Location and atmoshere is great! Rooms have been renovated; the only issue is the breakfast: the staff can not cope to provide sufficient food, it is difficult to find an available table. Pool closes already at 6pm.

The hotel was gorgeous and the staff really helpful. Rooms were old but elegant and clean.

The food was poor though as others have noted about Cuba in general. The breakfast buffet was decent (you can't really screw up eggs can you?) but dinner options are limited, especially if you don't like pork or seafood.

Great trip overall but not the best value for money.

this was my THIRD time and LAST time going to the Hotel Nacional. The hotel looks great from far, However, as you stary there, you will discover poor service, moulded rooms, old old old uncared furniture and very bad music that goes on until midnight....same band EVERY NIGHT

Excellent hotel pour Cuba, je retournerais au même endroit.

We chose the Nacional for our first vist to Havana because of it's history. It proved to be a very good hotel for us. We stayed on the executive level as a little treat, and think it was worth the slight extra charge. Its old and the maintenance is basic but everything worked and it was comfortable.

Classic hotel, with beautiful grounds and bars, nice pools. One thing that was a bit of a minus was that the pools closed very early around 6-7pm – after a hot day in Havana it would have been really nice to come home and have a swim in the evening. Our room was not as nice as we would have expected – very small, with a worn carpet and very poor air-conditioning, but the bathroom had recently been redone and everything was working. The breakfast buffet was good by Cuban standards although I was a little disappointed at the lack of tropical juices that I have seen at other resorts but there was abundant fresh fruit including mangoes and also freshly squeezed orange juice. The staff was professional. I suggest walking down to La Rampa or elsewhere to hail a cab and bargaining with the driver to save yourself a lot of money. Great location near the Malecon and La Rampa, lots of clubs, and restaurants. A reasonable walk to most anywhere in the city if you're willing, or a cheap cab ride (we usually spent between 2 - 4 CUC for cab rides). Overall a good time, although in terms of value for money I might be tempted to stay at the Melia Cohiba next time instead. But for the price we paid in June, really we couldn't complain, as I've paid almost the same amount, and one could pay far more depending on the time of year, to stay at vastly inferior hotels.

Room on Executive Floor was spacious, clean, and afforded nice ocean view. All staff were courteous and professional even though hotel was packed. Loved the mojitos on the wonderful veranda where we met many interesting people. Taxis to Old Havana between 5-8 CUC.

Hotel Nacional is pretty much the cream of the crop of hotels in the Havana area. Yes there are newer hotels (Melia's), but none have the character and history of this hotel. One thing to remember is that hotel star ratings are not the same as elsewhere is the world. That is to say that although the service you receive is four - five star, the condition of the rooms (ie. mattresses) and the condition of buildings is not the same. In addition, food in Cuba is hit and miss. If you do a bit of research you can end up with some very good meals. Keep these things in mind and you will have a great time.

If you're looking for a taste of glamour and a splash of history, the Hotel Nacional is the perfect place. Staying there gives you a real taste of what pre-Revolutionary Havana must have been like--sophisticated and sexy. Yes, it isn't nearly as luxurious and well equipped as one would expect according to North American standards, but that's not what I go to Havana looking for. You're not in Kansas anymore Dorothy. This is Cuba. It was clean and stately, and I loved it.

Overall a very nice hotel, with service at a level better than we were led to expect. Clean rooms with good housekeeping. Nice pools, lots of space. Great bars and the outdoor lounge area, with resident Cuban musicians, was idyllic.

The hotel was great, rooms were clean and the staff was friendly. Would definately recommend it but be aware of the following:
breakfast buffett was abdundant but quantity is not better than quality. Make sure you bet the freshly made breakfast (omelettes).
It's a little far to walk to the major tourist spots but there is public transport.
I would definately stay there again if I wasn't by myself. The hotel is historic, clean (for the most part), the staff is friendly and the grounds are wonderful.

Exceeded our (admittedly low) expectations! Clean large room - better than some we've had in US/Europe - great grounds including pool. Breakfast not so great, but some things at least edible. Would definitely stay here again.

A great old hotel with history and comforatble amenities. The staff was friendly and helpful. The hotel is well situatted close to the must see sights of Havana.